By Frank Ross

Storm Copper sales manager Charlene Miller introduces Hamfest attendees to Storm Copper's line of grounding products.

Storm Copper sales manager Charlene Miller introduces Hamfest attendees to Storm Copper's line of grounding products.

When August rolls around each year, thousands of Ham radio operators gather in Huntsville, Alabama to attend the annual Hamfest organized by the American Radio Relay League (ARRL) Southeastern Division. This division is the largest in the ARRL, consisting of, Alabama, Georgia, Northern Florida, Southern Florida, West Central Florida, Puerto Rico and US Virgin Island Sections.

This year’s show, held at Huntsville’s Von Braun Center, featured approximately 60 industry related vendors and a huge flea market where you could find just about anything imaginable related to radio enthusiasts. Despite the large number of participants and vendors, Miller gave the organizers high marks for staging an “extremely well organized event”. Of the 5,000 that attended, she noted that as many as 2,000 were on the show floor at any given time so there was no shortage for people to talk with about Ham radio related equipment.

Since having a properly grounded radio tower is a safety issue directly related to Storm Copper Components; Sales Manager, Charlene Miller, attended this year’s Hamfest and introduce attendees to the extensive line of Storm grounding products that are perfect for the radio towers of Ham Radio enthusiasts. She was very impressed with the event and pleased to learn that over half the people who visited the Storm Copper display area had already been to stormgrounding.com and were familiar with the quality line up of Storm Copper grounding components.

“Many of the people I spoke with were what we call “first responders”, the people who are the first to arrive on the scene of an emergency such as hurricanes like Katrina, flooding or any major disaster. With any natural disaster communications are always disrupted, and these Ham operators set up lines of communication necessary to coordinate relief efforts, and save lives. The hit of the show was our new portable grounding kit. Everyone that stopped to see it was excited about how easy it was to set up and tear down,” Miller said.

“We met many people who had not heard of our products, but it was very gratifying to have literally hundreds of people who had been to our web site and were pleased with our products and the service we provide with them. That made the event even more rewarding for me personally,” she said.

Portable Grounding Rods are used in variety of situations by first responders, utility workers, oil rig crews and others working in remote places needing a temporary ground to discharge static electricity or to provide a ground for a construction area using a generator. Storm’s Portable Ground Rod with Auger Tip drives easily into the ground to an adequate depth to reach moist soil suitable for grounding.

For all your grounding needs, consider Storm Copper Components. Call our friendly customer service team for a quote today. The call is toll free: 1-888-334-2177.

By Frank Ross
There is a time-worn axiom in the nautical world, "The ship that never goes aground never leaves port."

That may be comforting to captains at the helm of industry as well, but the critical issue on land or sea is what you do once you realize that you’ve buried the bow into an immovable object. Some obstinate types are prone to apply more throttle in an attempt to bulldoze through and continue upon the intended path, not a great deal unlike the phrase made famous by Admiral David Glasgow Farragut; "Damn the torpedoes, full speed ahead!" While that may make for a colorful Naval career if the battle is won, it’s the astute captain that takes immediate and appropriate action correct the course and restore any damage as quickly as possible.

That’s one of the things I like most about working with stormgrounding.com. They’re not perfect, although they spend a great deal of time and money toward that goal, by putting quality control and customer service standards under the microscope on a daily basis. When something goes wrong with an order, they make it right quickly and don’t spare the horses. And if their error has negatively impacted a customer’s production schedule, overnight red label shipping is always an option.

Recently a customer in Iowa sent an email, following receipt of their order, to explain their problem.

Good afternoon,

Thanks for very prompt shipping of my order from Storm Copper Components. Appreciated.

Unfortunately, what I received is a bit different from what I ordered. I ordered two (2) 8 oz. tubes of NO-OX-ID A-Special (item 10202), and the packing list shows two (2), but I only received one of the tubes (along with one (1) 8 oz. tin of the same product, as ordered).

StormGrounding.com’s Sales Manager, Charlene Miller, responded immediately, offering a credit on the item or UPS Red shipment if it was time critical for a project. His reaction is typical of StormGrounding.com customers across the board.

Charlene,
Thanks for the fast response. I understand mistakes happen – it’s how a business responds that tells much about a business. I’m positively impressed with your organization.

Shipping the “missing” tube using the lowest cost shipping method is fine with me. I do not need the 2nd tube right away.

Thanks,
J. Woestman

If you are looking for metal products, and more importantly, a company that is quick to admit a mistake and make sure that a customer’s needs are met, consider stormgrounding.com. Their bow doesn’t get buried in the sand often, but you can be sure of one thing; the helm is manned by a crew that understands “all back-full”.

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